The brief was clarity — track the work in progress, the parts and the customers in one friendly screen, with room to bolt on the parts of a business that fall outside a typical workshop. So that's what we built: every job and where it's stuck, the parts on order holding it up, the cost building as labour and parts land, and the WoF rebookings that bring customers back. A working product, not a mock-up — drag a job along, book a reminder, watch a job cost itself up.